Benjamin Bradley is an accomplished professional with extensive experience in eCommerce and customer service management. At Frances Valentine, roles progressed from Ecommerce Manager to Director of Ecommerce, focusing on strategic planning, site merchandising, analytics, and daily operations. Responsibilities included leading a Shopify migration, optimizing customer experience, and developing ecommerce goals. Prior experience includes training as a Sales Manager at Macy's and serving as a Customer Manager for CROSSMARK, where relationship building and strategic planning were key duties. Currently a Customer Success Manager at Nosto, Bradley holds a Bachelor of Business Administration in Marketing from the Isenberg School of Management at UMass Amherst.
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