Vivien N.

Vivien N. serves as the Senior Customer Success Manager for EMEA & APAC at Nosto since January 2023, focusing on driving success for Large Mid-Market and Enterprise clients through advanced personalization solutions and strategic guidance. Previously, Vivien held the position of Customer Success Manager DACH, where the emphasis was on empowering SMB and Mid-Market clients with AI-powered tools to foster growth and client satisfaction. Prior experience includes roles at O'Neill as a Digital Visual Merchandiser and Product Content & Operations Specialist, managing digital merchandising strategies, campaign execution, and enhancing the E-Commerce experience. Additionally, Vivien worked in Performance Marketing at foodspring, overseeing campaign creation and execution for social media platforms. Academic credentials include a Bachelor of Business Administration in International Business from Fontys Venlo University of Applied Sciences and a semester abroad at Osaka Gakuin University focused on Japanese culture and business.