Shin Iizuka

Shin Iizuka is an experienced IT professional currently serving as an Enterprise Technical Support Specialist at Notion since December 2023. Prior to this role, Shin worked at Microsoft from July 2022 to December 2023 as an Embedded Escalation Engineer, excelling in resolving complex issues and managing escalated incidents. Shin's tenure at Microsoft Japan from August 2012 to July 2022 included leading a technical support team in Azure Networking, where significant contributions to global projects were made while providing technical guidance to engineers. Throughout several roles at Microsoft, including Technical Advisor and Support Engineer, achievements included expanding a team from 4 to over 20 members, effective management during worldwide outages, and recognition as a high-level technical trainer in Japan. Earlier experience at Hewlett-Packard Japan involved designing and implementing networking solutions for large telecom companies. Shin holds a degree in Education, Developmental and Child Psychology from Hokkaido University.