Josh Cronin

Josh Cronin is a seasoned professional with extensive experience in customer experience, operations, and data analytics. Currently serving as a Senior Customer Experience Associate at Nourish since January 2023, Josh played a pivotal role as an early CX hire in a rapidly scaling telemedicine startup, establishing key processes to support growth and coordinating effectively with over 2,000 Registered Dietitians and healthcare providers. Prior to this, Josh held the position of Processing Expert at Better.com, where responsibilities included managing a pipeline of refinance and purchase applications. As Field Operations Lead at TurnKey Vacation Rentals, Josh oversaw a multi-million dollar portfolio, handling all aspects of property operations. Josh’s career began at Lulus.com as an Inventory Specialist, where management of product data and logistics was key. Academic achievements include a Bachelor's Degree in Psychology from California State University, Chico, and a Certificate of Completion in Data Scientist in Python Pathway from Dataquest.io.