Erica DiPasquale is a proficient manager with significant experience in workforce and operational reporting management at Nova Healthcare Administrators, Inc. since February 2017. In this role, Erica constructs forecasts and staffing models, initiates transitions to Power Bi dashboards, and implements centralized databases for Quality Assurance. Prior to this, Erica served as an Operations Performance Analyst, focusing on performance metrics and process automation. Earlier career roles include Transportation Solutions Team Lead at TranSure Express, Credit, Collections & Contract Compliance Manager at Relco Systems, and Sales & Marketing Coordinator at ABC-Amega. Erica holds a Bachelor of Arts in Economics from the State University of New York at Fredonia.
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