James Alcock

James Alcock is a skilled System Engineer at Novacoast since February 2022, with a background in database administration and service desk operations from THG, where roles spanned from Junior Engineer to Engineer - DBA, and eventually Service Desk Team Lead. In recent positions, James has focused on the development and integration of NewSQL and NoSQL databases, utilizing PostgreSQL, Couchbase, and CockroachDB, alongside automation tools such as Ansible and Terraform. Previous responsibilities included overseeing service desk operations, addressing staff concerns, and implementing task automation through Python scripting and API integration, while managing backend infrastructure for over 150 websites and maintaining production database updates.