Brad Bradford

Brad Bradford is an experienced professional in customer success and operations management, currently serving as the Manager of Customer Success at Novel Energy Solutions since May 2023. With a strong background in strategic customer-facing operations, Bradford previously held the role of Senior Manager of Field Operations at Nielsen, where retention goals of 93% were achieved. Additional experience includes serving as a Field Representative at Nielsen, where efforts were focused on organizational excellence and customer experience, and as an Assistant Team Lead/Client Services Agent at Elite Marketing Group, where grassroots campaigns were successfully spearheaded. Bradford's diverse career spans various roles in logistics, event management, and promotions, complemented by a Bachelor's degree in Mass Communications from Xavier University of Louisiana.