Omprakash Shinde

Omprakash Shinde is an experienced retail operations professional with a robust background in the jewelry sector. Currently serving as the Retail Sales Operation Manager at Novel Jewels under the Aditya Birla Group since May 2024, Omprakash has previously held key positions including Branch Incharge at Joyalukkas, Head of Operations at Akshita Garg Chiripal Jewellers Pvt Ltd, and Head of Retail Operations at Birla Jewels Ltd. Throughout the career, a strong emphasis on customer service management and operational efficiency has been demonstrated, complemented by extensive skills in inventory analysis, sales processes, and showroom strategy formulations. Educationally, Omprakash holds a Diploma in Gem Identification from Gem Testing Laboratory and a Graduate Diploma in Diamond Technology from Indian Diamond Institute.