Reza Shayani

Reza Shayani has a wealth of experience in customer success and client relationship management. Reza currently works as a Customer Success Manager at Novisto, a position they have held since 2023. Prior to that, Reza worked as a Client Success Manager at Perksy from 2021 to 2023, where they oversaw corporate business operations and fostered client connections in North America.

Before their time at Perksy, Reza served as a Client Success Manager at Delvinia from 2018 to 2021. In this role, they ensured client needs were understood by all company departments and implemented reliable solutions for clients. Reza also cultivated relationships with key stakeholders such as Metrolinx, Roger Sports & Media, and Maple Leaf Foods.

Reza's experience also includes working as a Solutions Consultant - Digital Meeting Spaces at Arkadin from 2017 to 2018. Here, they exceeded corporate growth goals by managing a book of business and implementing retention methods. Reza utilized their organizational abilities and business acumen to create and execute presentations, proposals, and demonstrations.

Reza began their career as a Customer Service & Sales Representative at Emco Corporation from 2016 to 2017. During this time, they strengthened the company's market presence and product leadership through strategic contract negotiation and the development of vendor-vendee relationships.

Overall, Reza Shayani has a proven track record of success in customer success and client relationship management roles, with experience across multiple industries.

Reza Shayani earned a Bachelor of Arts (B.A.) degree in Criminal Justice and Public Policy from the University of Guelph, where they studied from 2012 to 2016.