Rustem M. is an experienced technical support professional currently serving as a Technical Support Specialist at Novolog - Delivering Health since December 2022. Prior to this role, Rustem worked as a Help Desk Technician at Sonol, where responsibilities included diagnosing and resolving a variety of software, hardware, and network issues, along with providing Citrix support. At DanCom Security System Communication, Rustem functioned as a Communication Implementer, tackling complex projects involving electromechanical systems and automation. Previous roles include various customer service positions at Odd Jobs and a System Controller role at Panda Trading Systems, where Rustem demonstrated strong organizational and reporting skills. Additionally, Rustem was a Senior Technical Support Specialist at ICSC - Israeli Customer Solution Center, focusing on troubleshooting office equipment. Rustem holds diplomas in SQL Server DBA & Data Architect from NAYA-College and Linux Administration from Appleseeds.
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