Lauren Gregory

Customer Experience Operations Manager at Novuna

Lauren Gregory is currently working as a Customer Experience Operations Manager at Novuna since February 2022. Prior to this role, Lauren held various positions at Hitachi Capital (UK) PLC from July 2014 to February 2022, including Customer Experience Team Manager, Customer Service Team Manager, Senior Customer Service Advisor, and Customer Service Advisor. Lauren holds a Post Graduate Diploma in Professional Legal Practice from the University of Law (2013-2014) and a Bachelor of Laws (LL.B.) Hons from Liverpool John Moores University (2008-2011).

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Timeline

  • Customer Experience Operations Manager

    July, 2023 - present

  • Customer Experience Team Manager

    February, 2022