Alessandra Favaretto has extensive experience in sales and customer success, currently serving as a Board Member and Head of Sales & Customer Success at Nozio since February 2010, where coordination of the Customer Success Team aims to meet corporate sales objectives. Previously, as Market Manager, Alessandra managed a customer portfolio in North-Eastern Italy, focusing on sales, marketing, and optimizing direct hotel website sales. Early in Alessandra's career, roles included Helpdesk Qualified Support, providing technical assistance for sales management, and a Marketing & Sales Internship involving online advertising techniques. Prior experience includes a sales promoter position at H3G and a front office assistant role at ABO Project SPA. Academically, Alessandra holds a Laurea Specialistica in Marketing e Comunicazione and a Laurea Triennale in Marketing e Gestione delle imprese from Università Ca' Foscari Venezia.