Lilian Duvaizan

Lilian Duvaizan is a seasoned professional in customer success and account management, currently serving as a Customer Success Coordinator and Tech Leader for Customer Success at NP Digital since May 2021. Previously, experience at NPBR - Neil Patel Brasil included project management involving SEO, CRO, and link building. A background in atendimento and team leadership was developed during tenure at Mkt Virtual, handling clients such as Mahogany and Instituto Natura. Additional roles include Analyst of Customer Success at Mark Up with clients like Mercedes-Benz, and Account Executive at Grupo Rái, focused on Liberty Seguros. Earlier professional experience spans project coordination for major brands and client servicing roles, supported by a comprehensive educational background in marketing, project management, and strategic knowledge management from institutions such as Senac São Paulo and FGV.