Jenelle Stein Mpa

Jenelle Stein, MPA has a diverse work experience that spans multiple industries. Jenelle began their career at American Solutions for Business in 2005 as a Customer Service Representative, where they provided assistance to nationwide customers with print orders and maintained strong relationships with office managers. Jenelle worked in this role until December 2012.

Following their time at American Solutions for Business, Jenelle joined Wagey Drug as a Pharmacy Technician. In this position, they quickly and efficiently filled prescriptions for patients, submitted refill requests to doctors, and provided assistance with over-the-counter medications. Jenelle held this role from December 2010 to December 2012.

In 2013, Jenelle started working at State Farm as a Claims Processor - Auto Property. Jenelle'sresponsibilities included assisting customers with high-volume, low-complexity auto property claims, investigating low-complexity liability, and scheduling inspections, repairs, and rental vehicles. Jenelle held this role from January 2013 to January 2015.

Following their role as a Claims Processor, Jenelle became a Claim Associate - Auto Injury at State Farm. In this position, they assisted customers with low-volume, high-complexity bodily injury claims in several states, including WA, MO, MS, and NY. Jenelle also handled vehicle and property damage, repairs, and subrogation/arbitration requests. Jenelle remained in this role from January 2015 to August 2017.

In August 2017, Jenelle was promoted to Fire Claim Specialist at State Farm. Jenelle handled high-volume, low-complexity homeowner claims for all 50 states, including large theft losses. Jenelle utilized XactContents and Xactimate to evaluate property damages. Jenelle worked as a Fire Claim Specialist until February 2018.

Jenelle then transitioned to the role of Claim Specialist - Stewardship, Home & Commercial at State Farm. In this role, they worked in Stewardship for Home & Commercial In-Office claims, maintaining knowledge of state-specific coverages, statutes, and policy information. Jenelle assisted customers with initial coverage investigation and setting up inspections. Jenelle held this position from February 2018 to June 2018.

Finally, Jenelle currently works at NRC Health as a Talent Specialist, a role they started in August 2021. Prior to this, they served as an Account Coordinator at NRC Health from July 2018 to August 2021.

Overall, Jenelle Stein, MPA has gained a wide range of skills and expertise throughout their work experience in customer service, pharmacy operations, and claims processing.

Jenelle Stein, MPA, obtained their Master of Public Administration (MPA) degree from Bellevue University in the year 2020. Prior to that, they completed their Bachelor of Science (B.S.) degree with a focus on Management of Human Resources from the same institution in the year 2017. In addition to their formal education, Jenelle has also obtained a certification as a Certified Diversity and Inclusion Recruiter from AIRS powered by ADP in February 2022.