Stephen Valentine

Stephen Valentine is an experienced professional with a strong background in client service and project management across multiple sectors, including health and welfare and retirement services. Currently serving as a Senior Field Representative at NRECA since April 2020, Stephen previously held the position of Associate Director at Willis Towers Watson, where team restructuring efforts resulted in reduced costs and improved client services. Prior roles include Service Delivery Manager II at Conduent, managing high-value client relationships, and Client Service Team Lead at Mercer, overseeing project management for defined benefit and health plans. Stephen's career began at Fidelity Investments, where various roles, including Senior Retirement Specialist and Call Volume Coordinator, underscored expertise in retirement services and operations management. Stephen holds a Bachelor's degree in Business Administration and English from Dallas Baptist University.