Ross James

Ross James is an accomplished professional with extensive experience in management and consulting across various industries. Currently serving as General Manager of Consulting at NRI Australia & New Zealand since July 2022, Ross leads a large team of approximately 350 consultants, focusing on workforce development and enhancing service delivery through customer satisfaction metrics. Previous roles include Chief Operating Officer at CipherWave Business Solutions and Senior Management in PMO & Operations at Medihelp, where Ross managed IT and governance operations. Earlier career positions include Executive of Service Management and Operations at Liquid Telecom South Africa, as well as roles in business analysis and process engineering. Ross holds multiple degrees, including a Bachelor of Computer Science Honours and a Bachelor of Technology in Industrial Engineering.