NSB BPO Solutions Pvt.Ltd.
Saurabh Kumar is an accomplished administrative professional with a diverse background spanning various roles in customer service, research analysis, and administrative support. Currently serving as an Administrative Assistant at Fabtech Projects & Engineers Ltd. since April 2024, Saurabh previously gained valuable experience as a Customer Service Representative at NSB BPO Solutions Pvt. Ltd., focusing on the NHAI process under the Ministry of Highways and Roadways. Additional experience includes working as a Research Analyst at Cxl Technologies and in a related role at Tata Tele Business Services. Saurabh holds a Bachelor of Computer Applications degree from RKDF University, completed in December 2021.
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NSB BPO Solutions Pvt.Ltd.
NSB BPO Solutions Pvt. Ltd. is one of the leading organisations providing solutions in the domain of document processing, data capturing, document storage, customer verification and call centre operations in India. The company has been in operation since 1993 and has partnered with leading telecom and banking organizations in the country to provide these services. NSB has a PAN India presence with 650+ offices and is backed up by a strong and dedicated work force of 8,000+ people working round the clock. With an ISO 9001 compliant service delivery mechanism, the company aims for customer success through a collaborative approach with the clients. It not only offers a vendor-customer relationship but also tenders strategic business services through innovative and flexible options. Group has the capability to synergism operational excellence with deep domain expertise in key industry verticals, viz. Telecom, Banking, Financial Services, Insurance, Electronics, consumer durable among others. It provides an entire array of outsourcing and consulting services in the area of DMS, customer profile verification, information digitization, customer care, customer retention, debt collections, fraud prevention, credit monitoring & analytics, process re-engineering and industry-specific back-office and front-office processes. Besides service excellence, we facilitate with flexibility in a transparent open work environment.