Annette F. possesses extensive experience in management and project delivery within the public sector, currently serving as the Director of Frontline Divisional Services at the NSW Department of Communities and Justice since February 2016. Prior roles include key positions such as SAP Support Manager and Change Partner for SAP Implementation. Annette has demonstrated expertise in change management and stakeholder engagement, previously working as a Change Lead at Service NSW and as a Project Manager at Housing NSW, where the focus was on service improvement initiatives. Educational qualifications include a Graduate Certificate in Business Public Administration from Queensland University of Technology, alongside various certifications in change management and project management from recognized institutions. Annette's diverse background also includes experience in sales and training management.
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NSW Department of Communities and Justice
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The DCJ is the lead agency in the new Stronger Communities Cluster. The department enables services to better work together to support everyone's right to access justice and other help for families, and strengthen/bolster the promotion of early intervention and inclusion, with benefits for the whole community. Working together in the Stronger Communities cluster means we can continue to deliver services with a more unified and collaborative approach. There is now a greater focus on prevention and early intervention, faster responses, more seamless operations, less duplication of effort and better outcomes.