NSW Department of Communities and Justice
Jayakrishnan Janardanan has extensive experience in Salesforce development and business analysis, currently serving in the Department of Family and Community Services (NSW) since September 2016. Responsibilities include customizing the Force.com platform through Apex Classes, Visualforce Pages, Aura Components, and Lightning Web Components for data migration from legacy systems to Salesforce. Prior experience at HSBC Software Development India PVT LTD from May 2004 to August 2016 includes roles as a Technical Business Analyst and Scrum Master, focusing on gathering business requirements and leading project teams in technical documentation and coding. Earlier roles at 24/7 Customer and Net Vision Cybertech PVT LTD involved providing technical support and telemarketing services. Jayakrishnan holds a Bachelor of Engineering (B.E.) in Electronics and Power Engineering from Government College of Engineering, Amravati, earned in 2001.
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