Luke Goldsmith

Luke Goldsmith is an experienced professional specializing in customer experience, corporate communications, media management, and stakeholder engagement. Currently serving as Director of Customer Experience at the NSW Department of Planning, Industry and Environment since October 2020, Goldsmith previously held roles within the same department as Senior Manager of Customer Experience and Engagement and Account Manager for Stakeholder and Strategy. Prior experience includes positions as Public Affairs and Communications Adviser at Commonwealth Bank and Corporate Affairs and Public Administration at the Office of Hon. Murray McCully. Goldsmith's background also features a role in Corporate Communications at Destination NSW, where significant events like Vivid Sydney were managed. Goldsmith holds a Bachelor of Arts in Media Studies and International Relations from Victoria University of Wellington and has additional education from Auckland University of Technology.