Christian Airhunmwunde

Lead, Back End Operations at ntel

Christian Airhunmwunde has experience in various roles in the telecommunications industry. Christian worked at ntel from 2016, where they began as a Customer Care Executive and later became a Back End Operations Executive. In their role as Lead, Back End Operations, they managed and supervised the back-office team, prioritized customer complaints, and handled top-level escalations. Christian joined Shortlist Nigeria Ltd. in 2015 as a Public Relations Officer, attending major events for media coverage and representation.

Christian Airhunmwunde attended Ambrose Alli University from 2003 to 2007, where they obtained a Bachelor of Arts degree in Theatre/Media Art. In 2021 and 2022, they attended the School of Politics Policy and Governance (SPPG), although no specific degree or field of study is mentioned for this period. Additionally, Christian Airhunmwunde has obtained a certification in Frontline Customer Service Professionals from the QAI Global Institute's Agent Plus Certification. No details regarding the month or year of obtaining this certification are provided.

Links

Timeline

  • Lead, Back End Operations

    August, 2019 - present

  • Back End Operations Executive at ntel Nigeria.

    October, 2016

  • Customer Care Executive

    April, 2016