NTES IT Support Services
Jennifer Ejabukwa has a diverse work experience in the field of IT support. Jennifer started their career as an IT Intern at Halliburton in 2015. Jennifer then worked as a Help Desk Support Specialist at WIN INVESTMENT in 2014, where their responsibilities included system scanning, incident response, and network monitoring. Jennifer later joined Unitech Drilling Company Limited as an IT Support Technician in 2017, where they handled tasks such as computer system installation, software configuration, and antivirus installation.
In 2018, Jennifer joined the Ministry of Information as an IT Support Technician, where they gained experience in logging support calls, troubleshooting network issues, and providing Active Directory support. Jennifer further expanded their skills at Virgin Media in 2020 as a Retention Agent and Customer Support, where they focused on identifying customer needs, handling call transfers, and making outbound calls based on raised cases.
Jennifer's most recent positions include working as a Desktop Support Engineer at GSK in 2021, where they provided desktop support services, and currently working as a Network Support Engineer at NTES IT Support Services. Overall, Jennifer's work experience showcases their proficiency in IT support, troubleshooting, and customer service.
Jennifer Ejabukwa has a Master of Science degree in Network and Information Security from Griffith College Limerick, which they obtained from 2019 to 2020. Prior to that, they earned a Bachelor of Applied Science degree in Information System Science from Regent University College of Science and Technology, where they studied from 2013 to 2017.
In terms of additional certifications, Jennifer has achieved the Microsoft Certified: Azure Fundamentals certification from Microsoft in September 2022. Jennifer also holds certifications from Fortinet, including Fortinet Network Security Expert Level 1: Certified Associate and Fortinet Network Security Expert Level 2: Certified Associate. The specific dates of obtaining these certifications are not provided.
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NTES IT Support Services
Since 1999, NTES has been the preferred outsourced IT partner of some of Ireland’s best-known companies, along with a range of equally well-known international clients. Offering first-class technical support from highly skilled network engineers, we are a cost-effective and flexible alternative to the traditional IT Department. We have grown steadily since our foundation, and have recently moved to a larger HQ in Limerick’s National Technology Park along with IT support companies in Cork and Dublin. Why outsourcing your IT requirements to NTES makes sense: We’re people first – and techies second. Our team are exceptionally good at building long-term personal relationships with our clients, many of whom have been with us from the very start. We allow our clients to focus on their core activities – without the need to become experts in the ever-changing technologies that drive their business. We offer you all the flexibility and reassurance of having an in-house IT Department – but at a fraction of the cost. Every product offered to our customers is also used by ourselves – proof positive of our faith in what we sell. You can judge an organisation by the company it keeps, In this regard, we have been a Microsoft Partner for more than a decade and as the company grows, so too does our portfolio of product offerings. We were early adopters of Microsoft 365, but even before its arrival, we had been successfully migrating our clients to the cloud. In 2006, NTES became the only GFI Gold Reseller in Ireland and in 2007 the company expanded its expertise to provide commercial audio-visual and IPTV. We always offer the option of full warranties with all our hardware, to reduce the long-term cost of ownership. You can choose to extend the cover at the end of its term, to provide even greater security and peace of mind.