Jennifer Ejabukwa

Jennifer Ejabukwa has a diverse work experience in the field of IT support. Jennifer started their career as an IT Intern at Halliburton in 2015. Jennifer then worked as a Help Desk Support Specialist at WIN INVESTMENT in 2014, where their responsibilities included system scanning, incident response, and network monitoring. Jennifer later joined Unitech Drilling Company Limited as an IT Support Technician in 2017, where they handled tasks such as computer system installation, software configuration, and antivirus installation.

In 2018, Jennifer joined the Ministry of Information as an IT Support Technician, where they gained experience in logging support calls, troubleshooting network issues, and providing Active Directory support. Jennifer further expanded their skills at Virgin Media in 2020 as a Retention Agent and Customer Support, where they focused on identifying customer needs, handling call transfers, and making outbound calls based on raised cases.

Jennifer's most recent positions include working as a Desktop Support Engineer at GSK in 2021, where they provided desktop support services, and currently working as a Network Support Engineer at NTES IT Support Services. Overall, Jennifer's work experience showcases their proficiency in IT support, troubleshooting, and customer service.

Jennifer Ejabukwa has a Master of Science degree in Network and Information Security from Griffith College Limerick, which they obtained from 2019 to 2020. Prior to that, they earned a Bachelor of Applied Science degree in Information System Science from Regent University College of Science and Technology, where they studied from 2013 to 2017.

In terms of additional certifications, Jennifer has achieved the Microsoft Certified: Azure Fundamentals certification from Microsoft in September 2022. Jennifer also holds certifications from Fortinet, including Fortinet Network Security Expert Level 1: Certified Associate and Fortinet Network Security Expert Level 2: Certified Associate. The specific dates of obtaining these certifications are not provided.