Kyle Palmer is currently serving as a Service Desk Technician I at Ntiva, Inc. since March 2025. Prior to this role, Kyle was the Logistics Operation Manager at Sock101 from December 2014 to October 2024, where significant achievements included the establishment of a self-sustaining shipping department, securing an 85% freight discount, and developing an automated system between HubSpot and ShipStation. This work demonstrated strong negotiation and problem-solving skills, resulting in substantial operational savings and efficiency improvements. Kyle is also a graduate of Centriq's IT Career Program, having completed a Cybersecurity Specialist Program from 2024 to 2025.
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