Richard Shannon

Richard Shannon has a diverse work experience spanning multiple industries. Their most recent position was as a Senior Customer Success Manager at nTopology, starting in May 2022. Prior to that, they worked at TriMech from 2017 to 2022, where they held various roles including Technical Manager - Additive Manufacturing and Lead Applications Engineer - Additive Manufacturing. In these positions, Richard provided expertise in additive manufacturing technologies and applications, conducted training and education for technical and sales teams, and offered pre-sales and post-sales support to customers.

Before joining TriMech, Richard was the Small Business Owner/Product Innovator at Short Run 3D LLC from 2014 to 2017. This role involved providing product design and innovation services, utilizing various manufacturing techniques such as casting, subtractive, and additive manufacturing. Prior to that, Richard worked at SABIC in 2014 as a CNC Programmer + Plastics Tooling, where they focused on CNC machining for plastic components. Their earliest work experience was at Keith Fabry Reprographic Solutions, where they served as an Operations Manager from 2005 to 2014. In this role, Richard oversaw processes, equipment, and employees in a printing and display fabrication company, with responsibilities in design, marketing, and management.

Richard Shannon pursued their education starting from the year 2001. From 2001 to 2005, they attended Virginia Commonwealth University, where they obtained a Bachelor of Fine Arts degree in Scientific and Preparatory Medical Illustration. In 2004, they also completed a Certificate of Completion at the Illustration Academy. In 2019, Richard furthered their education at MIT xPRO, although the specific degree and field of study are not mentioned.

Additionally, Richard Shannon acquired several certifications throughout their career. In December 2018, they completed the "Additive Manufacturing for Innovative Design and Production" course from MIT xPRO. In May 2018, they underwent the "Field Service Engineer - DragonFly 2020 Pro 3D Printer Technical Training" program provided by Nano Dimension. In April 2020, they obtained the "Certified SOLIDWORKS Professional (CSWP)" certification from Dassault Systèmes. Lastly, Richard achieved the "Advanced MEDDPICC" certification from the MEDDIC Academy in July 2023. It is noted that Richard also holds a certification as a "Customer Service Engineer - F123 Series Certification" from Stratasys, although the specific month and year of accomplishment are unknown.