Mike Brayne is an Operations and DevOps Manager with over 10 years of experience in ITIL and technical disciplines, focusing on continual service improvement. They are currently a Senior DevOps Manager at NTT DATA, previously serving as Operations and Support Manager at Headforwards. Mike's past roles include working as a Data Analyst at Woolworths, a Global Situation and Problem Manager at Shell, and an Application Support Analyst at lastminute.com, among others. They have demonstrated expertise in service management and have consistently applied industry best practices throughout their career.
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