Andrew Watton

Andrew Watton is a senior professional with over 25 years of experience in Customer Success, Information Technology, Service Operations, and Service Delivery. They currently serve as the Senior Director for Client Experience & Renewals at NTT LTD, leading global teams to enhance revenue growth and client retention. Previously, Andrew held several key roles within Dimension Data, including Head of Client Success Management and TAC Manager, where they built and led teams to provide top-tier technical support and customer service. Andrew's educational background includes studies in Electrical and Electronic Engineering from Staffordshire University, along with various certifications in business and customer success management.