Mila Adzhova

Mila Adzhova brings extensive experience in service management and technical operations within the tech industry. At NTT DATA, Inc., as a Senior Service Manager for GBS Operations, Mila developed a service governance model and implemented a digital issue management framework that significantly reduced resolution times. Previously at IBM, as a Cisco TAC Level 2 Engineer, Mila provided specialized technical support for enterprise clients. Other roles include Service Delivery Operations Manager at NTT DATA, NOC Engineer at Telepoint, Technical Operations Manager at Net-Surf.Net, and ISP Technical Coordinator at Powernet. Mila holds a Bachelor’s Degree in Networking from the College of Telecommunication.