Shaun Madden is a Systems Development & Support Engineer at NTT DATA, where they have been actively managing monitoring platforms for a diverse range of clients since 2015. Prior to their current role, Shaun gained experience at Dimension Data as a Monitoring Team Lead, overseeing team performance and ensuring client satisfaction. Earlier, they worked at Telstra, focusing on xDSL and ISDN programming and network design. Shaun's career demonstrates a strong commitment to operational efficiency and effective communication between engineering and business teams.
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