Roxane Ruiz

Senior Executive, Customer Experience at Income Insurance Limited

Roxane Ruiz possesses extensive experience in customer experience and user experience design, currently serving as a Senior Executive at Income since January 2023, where significant contributions include the implementation of a comprehensive customer feedback measurement program and the creation of an interactive dashboard to inform strategic decision-making. Previous roles include Marketing & UX Executive at Sports Lab Pte Ltd, where automated feedback systems improved communication with parents, and User Experience Design training at General Assembly, culminating in multiple design projects. Roxane's background also includes engineering and procurement roles at Johnson Controls and Kulicke & Soffa, contributing to sales support, project management, and technical evaluation. Educational qualifications feature a User Experience Design Immersive from General Assembly and dual Bachelor's Degrees in Mechanical Design and Manufacturing from Singapore Institute of Technology and Newcastle University, along with a Diploma in Nanotechnology from Nanyang Polytechnic.

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Income Insurance Limited

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Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg


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1,001-5,000

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