Roxane Ruiz

Senior Executive, Customer Experience at Income Insurance Limited

Roxane Ruiz possesses extensive experience in customer experience and user experience design, currently serving as a Senior Executive at Income since January 2023, where significant contributions include the implementation of a comprehensive customer feedback measurement program and the creation of an interactive dashboard to inform strategic decision-making. Previous roles include Marketing & UX Executive at Sports Lab Pte Ltd, where automated feedback systems improved communication with parents, and User Experience Design training at General Assembly, culminating in multiple design projects. Roxane's background also includes engineering and procurement roles at Johnson Controls and Kulicke & Soffa, contributing to sales support, project management, and technical evaluation. Educational qualifications feature a User Experience Design Immersive from General Assembly and dual Bachelor's Degrees in Mechanical Design and Manufacturing from Singapore Institute of Technology and Newcastle University, along with a Diploma in Nanotechnology from Nanyang Polytechnic.

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