Paul Shiner

Paul Shiner has over 16 years of experience in the insurance industry, primarily with Ageas UK since February 2010, where roles have included Senior Customer Experience Executive, Customer Experience Executive, Continuous Improvement Specialist, Customer Journey Lead, and Senior Sales Manager. Responsibilities have encompassed managing commercial performance, resource and planning, recruitment, and HR performance management. Paul has also served as an Insurance Sales Manager, overseeing a team of 10 and driving commercial success through effective personnel management. Prior to Ageas UK, Paul worked as an Insurance Sales Consultant at LV= from February 2007 to March 2010. Paul holds an education credential from Oakmead College of Technology.