Saurabh Mathur

Saurabh Mathur has a diverse range of work experience in various roles and industries. Saurabh most recently held the position of Head, Customer Experience and Digital Marketing at Income Insurance Limited from 2023. Prior to that, they worked at VMLY&R where they held several roles including Regional Head, Customer Experience Asia, EVP, Growth & Innovation, Head, Experience & Technology, and Head - Strategy & Planning, India. Before joining VMLY&R, Saurabh worked at Mahindra Holidays & Resort India Limited as Manager - Social Media and Online Reputation Management and Assistant Manager - Social Media & Online Reputation Management. Saurabh began their career as a Management Trainee at NIIT and also worked as a Summer Trainee on a Micromarketing Project. Saurabh's work experience demonstrates their expertise in customer experience, digital marketing, strategic planning, and social media management.

Saurabh Mathur completed their Master of Business Administration (MBA) with a focus on Marketing from Loyola Institute of Business Administration between 2008 and 2010. Prior to that, they pursued Science at Army Public School, NOIDA from 1999 to 2004. Additionally, Saurabh has obtained several certifications in areas such as Building Winning Business Cases, Human Centered Design, Service Design Thinking, and Forrester Mastering Customer Experience. The years of acquisition for these certifications range from 2021 to 2023.