Abhishek Ramanathan

Abhishek Ramanathan is the COO at Nua. Abhishek was previously an Engagement Manager at Booz & Company from June 2012 to January 2016. In January 2018, they became an Advisor for a leading Gems & Jewellery business. Abhishek advised the founders / promoters on launching a new online (B2B) venture, business strategy and operations, including cost optimisation, and customer experience and profitability. Abhishek also advised early stage startups (seed / Series A stage) on business strategy and operations. From January 2016 to January 2018, they were the Head of Experience and Growth at Flipkart, where they led the launch of new growth capabilities, including Flipkart's own Furniture Supply Chain, with a pan-India reach of 80+ cities. Abhishek also led the customer and service experience to create a differentiated value proposition across the customer journey, including payment / affordability (e.g., no-cost EMI, CoD), fulfillment (e.g., delivery speed and reliability, open-box delivery), and post-sales service (e.g., installation, repair, returns).

Abhishek Ramanathan reports to Ravi Ramachandran, Co-Founder & CEO. They work with Vishal Kannankara - Head of Engineering, Bhavana Surapaneni - Head of Retention & Loyalty.