Ana Carolina Camargo

Ana Carolina Camargo is a dedicated professional with extensive experience in customer excellence and operations within the financial technology sector. Currently serving as a Customer Excellence Analyst III at Nubank, Ana Carolina manages BPOs, analyzes performance metrics, and enhances processes through project management. Ana Carolina’s career includes roles at QuintoAndar, where involvement in complex case mediation and back-office operations was key, as well as several administrative and customer service positions in earlier roles. Ana Carolina is pursuing a specialization in project management at Descomplica Faculdade Digital, building on a degree in Social Communication with an emphasis in Advertising from Universidade Nove de Julho.