Bianca Franco

Bianca Franco has extensive experience in customer service and operations, currently serving as an Operation Assistant II (CXP) at Nubank since September 2021, with prior roles including Sênior Customer Analyst and Corporate Trainer Analyst. Bianca's career includes a position as Executivo Pleno at PagSeguro PagBank and several roles at Rede, including Executiva Presencial and Executiva Digital. Earlier experience includes managing social media as Gerente de mídias sociais at Maserafi Comercio De Artigos Opticos. Bianca holds degrees in Design de Moda and Design Gráfico from Centro Universitário Belas Artes de São Paulo, as well as a Bachelor's degree in Design Gráfico from Centro Universitário FMU | FIAM-FAAM.