Daniela Bocco is a seasoned professional in product management, currently serving as a Senior Product Manager for the Customer Experience team at Nubank since April 2024, focusing on automation in customer service through AI and machine learning. Prior experience includes roles as Product Manager for Mastercard's Mexico Digital Products and Acceptance, and as Senior Product Manager for RappiPay, where Daniela led the development of a credit risk engine for RappiCard. Furthermore, Daniela has contributed to Algorithmic Sales and Portfolio Optimization at Anheuser-Busch InBev, and has experience in digital sales, business development, and clinical psychology. Daniela holds an MBA from IESE Business School and a Master’s Degree in Integrated Marketing & Communications from New York University.
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