Giovani Fernández is an accomplished professional with extensive experience in service delivery and information technology management. Currently serving as a Service Delivery Manager at Nubiral since December 2022, Giovani previously held leadership roles including Team Leader at Charles Taylor InsureTech and Information Technology Service Desk Team Lead at Cognizant, where responsibilities included team leadership, user support, and data management. Earlier career phases include serving as the Head of Press and Journalist at Universidad del Zulia, where communication strategies and information dissemination were key focus areas. Educational qualifications comprise a Master's degree in New Technologies, a degree in Communication and Media Studies, as well as certifications in UX/UI Design and QA Testing.
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