Allister Fraser

Allister Fraser is an experienced professional in complaint management and operations with a diverse background in the financial services industry. Currently serving as Complaints Manager at Nucleus Financial since November 2020, Allister Fraser has previously held several key positions, including Operations Support Manager, Incident and Remediation Manager, and Complaints and Remediation Manager at the same company. Prior experience at Barclays from June 2015 to November 2020 involved roles such as Complaints AVP and Technical Customer Service Associate within both Wealth Management UK Complaints and the Advocacy Team for Legacy Complaints. Allister Fraser also worked in senior complaint roles at Barclays Wealth and Investment Management and held positions at Capita and Mercer Investments earlier in the career. Education includes a BA (Hons) in Leadership & Management from Anglia Ruskin University and additional qualifications from the Chartered Management Institute.