Emma Jowett-Ive currently serves as the Head of Customer Service Strategy Delivery at Nucleus Financial, a position held since October 2021. Prior to this role, Emma held various positions at LV= from December 2009 to September 2021, including Head Of Business Solutions, Head of Planning and Performance for Life, and Business Support Manager for Protection. Emma Jowett-Ive possesses extensive experience in customer service strategy and business solutions.
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