Hendericus Frick

Hendericus "Frank" Frick is an experienced Information Technology professional with a strong background in help desk management and technical support. Currently serving as the Information Technology Help Desk Manager at NuCompass Mobility Services Inc. since August 2011, Frank oversees the company's Help Desk operations, providing 1st and 2nd tier support, along with specialized assistance for the leadership team. Previous roles include a Technical Specialist/System Administrator managing a Windows environment at NuCompass, an IT Help Desk Specialist at Campbell Alliance, and a Technical Analyst/Data Center Manager at Roche Pharmaceuticals, where Frank led a support team for over 1000 users. Frank's earlier experience includes customer support at Sable Technologies and technical duties in the US Navy, where foundational skills in computer hardware and software support were developed.