Marjaana J.

Customer Success Manager at NurseBuddy

Marjaana J. has held a variety of roles in the past 18 years. In 2020, they began working as a Customer Success Manager at NurseBuddy - Home Care Management Software, where they maintain relations with the Finnish customer base to ensure they make the best use of the software. From 2018 to 2020, Marjaana was an Entrepreneur in Learning Technologies and L&D at Disena. Marjaana was also an External Employee (LMS Administrator) at Elisa Oyj in 2018, and during 2017 they were "Between Jobs" and got involved with various networks and learning opportunities. From 2011 to 2017, Marjaana worked at Discendum Oy as a Customer Service Manager, and from 2004 to 2011 they were employed at Citec Information Oy Ab as an Information Architect, Concept Owner, and Lead Technical Writer. From 2002 to 2004, Marjaana was a Lecturer at various institutions, including the University of Jyväskylä, the University of Tampere, and Tampere Polytechnic. Marjaana also worked as a Coordinator and Lecturer at the University of Jyväskylä in 2002, and prior to that, they were a Technical Writer at Atex Media Solutions from 2000 to 2002.

Marjaana J. began their education in 1992 at Kiuruveden lukio (high school). Marjaana then attended the University of Jyväskylä from 1995 to 2000, where they earned a Master of Arts in English Philology, Applied Language Study, Intercultural Studies, Psychology, and Journalism. In 2000, they continued their studies at the University of Jyväskylä and obtained a Licentiate of Philosophy in English Philology in 2003. In 2011, they completed Specialization Studies in Production Control and Management at Tampere University of Applied Sciences. From 2017 to 2018, they attended the University of Tampere 1925-2018 and completed Specialization Studies in Technical Communication. Most recently, Marjaana J. obtained a Specialist Vocational Studies / Tuotekehitystyö erikoisammattitutkinto in Entrepreneurship/Entrepreneurial Studies from Ammattiopisto Tavastia in 2020. Additionally, Marjaana J. holds a certification in xAPI Fundamentals from Udemy.com.

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Timeline

  • Customer Success Manager

    September, 2020 - present