Lucy Fray currently serves as the Head of Customer Success at nurtur.group, where responsibilities include customer onboarding, project delivery, and client marketing, with a focus on driving business revenue through exceptional customer service and highlighting return on investment. Prior to this role, Lucy held several positions at Reach plc, including Group Head of Business Development, where strategic partnerships were developed to enhance revenue streams, and Consumer Sales Director for the East Midlands, managing a significant annual revenue budget. Lucy's experience also encompasses roles at Local World Media and Derby Telegraph, where leadership in sales operations, budget management, and promotional activities contributed to overall company growth.
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