Al Harper

Al Harper is a Sr. Staff Program Manager at Nutanix, overseeing global knowledge management, support training, and new product introduction, with a robust background in customer support and technical account management. Harper's experience includes the successful development of training programs and operational models that improved call center metrics. Prior roles at Cisco Systems and Apple involved providing technical support and troubleshooting, as well as managing repair operations and customer needs. Harper holds a Bachelor's Degree in Aerospace, Aeronautical and Astronautical Engineering from the University of Tennessee, Knoxville.