Christy Giganti

Christy Giganti is an experienced Information Technology Business Analyst currently contracted with Nutrien since April 2023, where a collaborative redesign of a Nutrien Financial process was executed, improving time efficiency and user experience. Prior to this role, Christy spent two decades at HSBC, achieving significant advancements in global operations, including overseeing a $4 million transformation program enhancing dialer and workforce management systems across 20 countries. Positions held at HSBC included VP, Global Senior Transformation Manager, and AVP, Global Contact Management Consultant, showcasing expertise in customer contact strategies, data analysis, and process efficiencies. Prior to HSBC, Christy developed technical support skills at West Teleservices. Educational credentials include a Bachelor of Science in Business Administration from the University of Phoenix and an Associate of Applied Science in Certificated Flight Instructor from Spartan College of Aeronautics and Technology.