Jéssica Loyola

Jéssica Loyola is an accomplished Customer Success Manager with extensive experience in managing client relationships across various industries. Currently at Nuvemshop since September 2022, Jéssica previously held similar roles at Revelo Brasil and Mandaê, focusing on personalized customer journeys and engagement. Earlier experience includes customer service roles at Cornershop by Uber and account management at Remessa Online, demonstrating a solid foundation in strategic sales and relationship building. Jéssica's career began in merchandising with Ferrari and has included commercial analysis roles at Escames Construções e Reformas Eirelli and NEW FORCE. Jéssica holds a degree in Gestão Comercial from Universidade Anhanguera São Paulo and has completed multiple relevant courses in emotional intelligence, digital marketing, customer experience, and agile methodologies.