Jamila Edegu

Jamila Edegu has a diverse professional background with experience in technology and customer service. Currently a Service Desk Engineer at NWN Corporation since July 2020, Jamila is responsible for managing incoming calls, creating tickets, and resolving or escalating hardware, software, and network issues. Prior experience includes working as a Dog Walker at Rover.com, where Jamila ensured the safety of pets and built strong client relationships, and as a Visual Merchandiser at Primark, where skills in creating appealing product displays and assisting customers were utilized. Jamila also served as a Sales Stock Associate at Gap, managing inventory and customer interactions. Jamila's educational background includes a CCNA degree in Information Technology from North Shore Community College and training at Year Up United, both completed in 2021.