Gianni Roggiero

Gianni Roggiero has a diverse work experience that spans multiple industries. They began their career as a Sales Associate at Gap Inc. in 2006, where they handled customer transactions and maintained the cash register. In 2008, they worked at Hill & Moin, LLP as a Receptionist, handling client greetings, phone calls, and translating in Spanish. They also authored written correspondences, scheduled appointments, and input confidential data into the database system.

In 2009, Gianni joined Jumpstart as a Team Leader/Corps Member. They led a team of volunteers, implemented curriculum-based sessions, and tutored preschool children in language, literacy, and social skills within a low-income community center. Moving on to healthcare, from 2012 to 2015, they worked as a Unit Assistant/Unit Practice Council Co-Chair at NewYork-Presbyterian Hospital. In this role, they streamlined bed assignments and maintained patient charts, among other duties.

Gianni's next role, from 2015 to 2018, was as an ED Patient Navigator at NewYork-Presbyterian Hospital. They cultivated relationships with discharged patients, ensuring follow-up care compliance and referrals to appropriate community resources. Lastly, Gianni worked as a Health Priorities Specialist-Care Management at NewYork-Presbyterian Hospital from 2018 to the present. In this role, they coordinated team rounds, tracked metrics and revenue, and prepared data on patient trends.

Their most recent position at NewYork-Presbyterian Hospital is as a Patient Experience Lead, starting in September 2023. No end date is provided for this role.

Gianni Roggiero has a strong educational background, with their most recent degree being a Master of Arts (M.A.) in Health/Health Care Administration/Management from Bellevue University, which they obtained in 2016. Prior to that, from 2011 to 2013, they pursued their Bachelor of Arts (B.A.) in Speech-Language Pathology/Pathologist at the City University of New York-Herbert H. Lehman College. Before their bachelor's degree, they completed an Associate's degree in Human Services at Borough of Manhattan Community College, from 2007 to 2010.