Victoria Guardino

Victoria Guardino is an experienced professional with a diverse background in customer care, marketing, and education. Currently serving as a Tech Escalation Care Specialist at The New York Times since August 2021, Victoria focuses on troubleshooting subscriber issues and enhancing app usability. Previous roles include Customer Care and Influencer Marketing Manager at Cynthia Rowley, where responsibilities spanned customer service management, e-commerce support, and social media strategy. Victoria has also held positions as a Teaching Assistant at Trinity College-Hartford, and as an Executive Assistant to the CEO at Aria Gems, Inc. Victoria holds Bachelor's degrees in Sociology and Creative Writing from Trinity College-Hartford and has a history of working with children as an associate camp counselor and dance instructor.