Antony O'Donnell

Antony O'Donnell is a skilled professional with a Bachelor of Science in Information Technology from The Open University. With experience spanning over two decades, Antony has worked in various roles such as 1st Line Support Analyst at Advanced, System Support Engineer at StepChange Debt Charity, and currently holds the position of Mid Support Engineer at The Oakland Group. Throughout their career, Antony has demonstrated proficiency in customer service, query handling, complaints management, and has experience in handling high-value items during their time as a Postman at Royal Mail.