Michael Szumowski has a strong background in customer information management, currently serving as a Junior Specialist at ÖBB, where they coordinate communication and enhance customer information processes. Previously, they led multiple innovative projects as a Specialist in the same field, collaborating with cross-functional teams to improve on-station information systems. Michael's experience also includes roles in the Austrian Red Cross and various customer service positions, complemented by a Master of Arts in International Business Relations and a Bachelor of Arts in Business/Corporate Communications.
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