Katja Hannert

Customer Success Lead at objego

Katja Hannert began their work experience as a Waitress at Cafe l'etage in 2007. Katja then worked as a Dishwasher at De Kloostertaveerne from 2010 to 2014. In 2015, they briefly worked as an Interior Cleaner at CanaDream. In 2016, they worked as a Part-time Office Assistant at Elektro Hannert and as a Sales Assistant Ticketing and Reservation at Phantasialand Schmidt-Löffelhardt GmbH & Co. KG. Katja then transitioned to a Sales Assistant and Office Assistant Ticketing & Reservation role at the same company from 2016 to 2018. From 2018 to 2020, they worked as an Outbound Executive at Booking.com. Currently, they are working at objego GmbH as a Customer Success Manager since July 2020 and then transitioned to the role of Customer Success Lead starting in July 2022.

Katja Hannert completed their education history as follows:

- From 2013 to 2015, they attended Tilburg University and obtained a Master of Science (MSc) degree in Leisure Studies.

- Prior to that, from 2010 to 2013, they studied at Breda University of Applied Sciences and earned a Bachelor of Science (BSc) degree in International Leisure Sciences.

- In 2012, they completed a minor program in Marketing, Branding and Eventmanagement at Edinburgh Napier University.

- Katja'ssecondary education took place at Gymnasium Voerde from 2001 to 2010, where they achieved the Allgemeine Hochschulreife qualification.

- In 2008, they also had a brief educational experience at the Center for Creative Arts.

Additionally, Katja Hannert has obtained several certifications, including:

- In January 2022, they acquired the Guide / self-service certification from Zendesk.

- In March 2020, they completed a course on Creating Great First Impressions through LinkedIn.

- In December 2019, they received a certification in Coaching and Developing Employees, also from LinkedIn.

- In September 2019, they obtained a certificate for completing the course "Negotiating: A Toolkit for Advancing Your Interests" on LinkedIn.

- Finally, in May 2016, they earned a Diploma in Digital Marketing from Shaw Academy.

Links

Timeline

  • Customer Success Lead

    July, 2022 - present

  • Customer Success Manager

    July, 2020